Support Use Guides

System Admin > User The User Menu will allow you to add or remove users, as well as change permissions for existing users.     User List – See a … Read more

System Admin > System Log The System Log records the actions taken on the NVR, and will provide a detailed list if requested.   Event Type – Select the type … Read more

System Admin > System Version The System Version menu allows you to view information related to the hardware and software versions of the NVR.   Device Name – Displays your … Read more

PTZ Control The PTZ Control option will allow you to manually operate the Pan Tilt and Zoom functions of your PTZ camera.   Zoom – Select the + Icon to … Read more

Channel Setup > Bitrate The Bitrate screen shows general information about the network and storage usage. It shows the kilobytes per second, and the megabytes per hour being used by … Read more

Channel Setup > Video Detection The Video Detection menu will allow you to configure motion detection settings on your NVR.     Channel – Select the channel you would like … Read more

Channel Setup > Channel OSD The Channel OSD (On-Screen Display) menu will help you configure the display settings of your cameras, as well as let you configure how information is … Read more

PTZ Setup The PTZ Setup menu allows you to configure the PTZ camera’s Tour and Protocol, so that you’re able to better customize the footage the PTZ camera captures.   … Read more

Encode Setup The Encode Setup menu allows you to configure the way the image is displayed on the app when in Main Stream and Sub Stream modes. In the “Advanced” … Read more