Is your Alexa acknowledging commands, but failing to play music? Could be a result of an incorrect device state or a misunderstood command. Here’s a range of trusted solutions you could explore:
Let your device boot up or finish its previous task first
Alexa device signals the user that it is ready to use by turning its rung blue. So, you must wait until that happens and then give it your command.
- Wait for your device to be ready: An Alexa device signals its readiness by lighting up a blue ring. Ensure you’ve waited for this sign before you feed in your command.
- Double-check your music service set-up: A common cause for this issue is an incomplete music service set-up on Alexa. Here’s a quick guide to correct this:
- Open the Alexa app, navigate to ‘settings‘
- Locate and tap ‘Services/Family Services’ under ‘Music and Podcasts’
- Select your desired music player, disable it, and subsequently enable it.
- This process should grant Alexa access to play the tunes for you.
- Review your Commands: Alexa might fall short when it comes to interpreting certain music-related requests. Therefore, it’s important to specify usable commands. For instance, Alexa might falter if you ask her to simultaneously play two songs not in the same playlist. Give simpler, actionable commands to enjoy uninterrupted music.
Read also: Alexa Not Responding? Tip and Tricks for Quick Fixes