Should your Alexa device remain unresponsive, first and foremost, verify your internet connection. A stable Wi-Fi connection is crucial for Alexa’s functionality. Power up and establish a connection with your Echo device. Ensure the microphone is turned on; an illuminated red light indicates it’s switched off. Speak within range and articulate your commands clearly. If necessary, reboot the device. In scenarios where these steps don’t rectify the situation, consider updating the software or reaching out to Amazon support for further guidance.
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