If you suspect that your Amazon package has been stolen, follow these steps to report it:
Step 1: Confirm Delivery Status
Before jumping to conclusions, double-check the delivery status. Sometimes, packages are marked as delivered a few hours or even a day before they actually arrive. Go to your Amazon account, click on “Your Orders,” and find the order in question. Check the date, time, and delivery location in the tracking details.
Step 2: Look Around
Occasionally, delivery personnel may leave packages in places that aren’t immediately visible. Check your porch, side doors, garage, or any other place where the package could have been left. If you live in an apartment, check with your building’s mailroom or front desk.
Step 3: Check With Neighbors
It’s possible that your package was delivered to a nearby house or apartment. Ask your neighbors if they’ve received a package on your behalf or if they’ve noticed any deliveries in your area.
Step 4: Report Missing Package on Amazon
Once you’ve confirmed that your package is missing or stolen, it’s time to report it. Here’s how:
- Log in to your Amazon account.
- Go to “Your Orders” and find the order that’s missing.
- Select “Problem with Order” and click on “Where’s My Stuff?”
- Follow the prompts, and Amazon will guide you through the process of reporting your stolen package.
Amazon usually provides an option for either a replacement or a refund, depending on product availability and seller policies.
Read also: How to Report a Stolen Amazon Package: A Complete Guide