What Should I Do If Alexa Calls Aren’t Connecting?

Despite its user-friendly design, Alexa’s calling features can occasionally run into issues. Here’s how to resolve them:

1. Alexa Not Recognizing Contacts

Ensure contact names are correctly saved in your phone.
Re-sync contacts by disabling and re-enabling contact permissions.

2. Calls Not Connecting

Check your Wi-Fi connection and restart the Echo device if necessary.
Confirm that the recipient’s number or device is active.

3.Microphone or Speaker Issues

Ensure your Echo’s microphone isn’t muted.
Adjust volume settings or reset the device if sound quality is poor.

Read also: Can Alexa Call People? Features & Setup Guide