Experiencing glitches with Alexa’s hands-free calling feature? Fear not, the following three steps should help troubleshoot and get Alexa back to work:
- Update the Alexa App: Ensure your smartphone runs the latest version of the Alexa app for maximum functionality. Head over to your device’s app store, search for ‘Alexa‘, and if there’s an update available, upgrade!
- Verify Alexa’s Understanding: Alexa may not recognize your command due to accent variation or noise interference. You could validate if your command was understood correctly by reviewing your voice history. Now available in the Alexa app, make sure that your instructions have been interpreted correctly.
- Recheck the Contact Details: Occasionally, even when all else is functioning perfectly, issues might crop up due to inaccuracies in your contacts. It would help to re-verify the contact details of the person you’re trying to call using your Alexa, even doing a manual dial-in from your phone for assurance.
By implementing these fixes, you’re likely to regain access to the hands-free calling feature that Alexa offers, making your experience with Alexa smoother and more efficient.
Read also: Alexa Not Responding? Tip and Tricks for Quick Fixes