1. Check Wi-Fi and Signal Strength
- Ensure your internet connection is stable by performing a speed test. Alexa requires at least 1 Mbps for seamless music streaming.
- Reboot your router and Alexa device if you suspect connectivity issues.
2. Move Alexa to an Optimal Location
- Place your Alexa device closer to the router and away from potential interference (like microwaves or baby monitors).
- Consider using a Wi-Fi extender to improve signal strength in larger homes.
3. Verify Streaming Service Status
- Check if your streaming service subscription is active.
- Log out and re-link the account in the Alexa app to resolve potential authorization issues.
4. Disable Sleep Timers
- Open the Alexa app, navigate to the timer settings, and ensure no active sleep timers are enabled.
5. Update Alexa and Skills
- Regularly check for software updates in the Alexa app to ensure your device is running the latest version.
- Update the skills linked to your music streaming service to avoid compatibility issues.
6. Restart and Reset Devices
- Restart Alexa by unplugging it for a few seconds and plugging it back in.
- As a last resort, perform a factory reset, but be aware that this will erase all settings and require reconfiguration.
Read also: Why Does My Alexa Keep Stopping Music? Fix It Now