How to Fix Wi-Fi Problems?

  1. Reset Alexa: If your device still won’t connect, try resetting it. To do this, hold down the Action button for 20-30 seconds until the orange light appears. You’ll need to re-enter setup mode and follow the connection steps again.
  2. Reboot Your Router:Turn off your router, wait 30 seconds, and then turn it back on. Once the Wi-Fi signal is stable, try reconnecting Alexa.
  3. Check Your Internet Service: Occasionally, the issue might not be with Alexa at all. Verify that your internet connection is working by connecting another device, like your phone or laptop, to the network.
  4. Wi-Fi Channel Change: If you live in a densely populated area with many Wi-Fi networks, you might experience interference. Changing the Wi-Fi channel on your router settings can help avoid congestion and improve performance.

Read also: How to Connect Alexa to Wi-Fi: Step-by-Step Guide