To activate your security camera warranty when purchasing from legitimate sites (such as the official website or Amazon’s official store), you typically need two things:
- Purchase Information: This includes your order number, purchase date, etc.
- Product Registration: Complete a warranty claim form to register your product.
Once you’ve registered, your surveillance camera warranty is activated, and you can contact customer support for any warranty-related service whenever you need it.
Important: Exercise caution when buying from private sellers on eBay, Amazon, or other platforms. Some sellers resell security cameras they bought at a discount from special offers at a higher price. While you might save money initially, these resellers essentially “steal” the warranty from you. The warranty period starts from the original purchase date—not the date you bought it from the reseller. For example, if someone bought ZOSI cameras in August 2023 and sold them to you in August 2024, you might only have half of the warranty period left, even if the camera is brand new.
If budget constraints prevent you from buying directly from the official site, there are still practical ways and tips available to save money while ensuring you receive the full security camera warranty.
Read also: Understanding Security Camera Warranty: Why It Matters