When Alexa receives a voice command, it usually acknowledges the command with an audio signal and light. Occasionally, you may encounter a situation where Alexa lights up but fails to react, possibly due to voice recognition snags or software bugs. Here are some quick solutions:
- Reiterate Your Command: Distance from your Echo device or confusion with commands intended for other Alexa devices could lead to non-responsiveness. So, get closer to Alexa, minimize background noise, and try repeating your command.
- Check For Software Updates: It’s possible that Alexa needs an update to the newest software version. While it typically self-updates, you might need to manually check for updates if this process is disrupted. Ask Alexa to check for software updates and permit it to upgrade if any updates are detected.
- Execute a Factory Reset on Your Alexa Echo: Software glitches causing Alexa’s unresponsiveness can be resolved with a factory reset. Access the Alexa app on your smartphone, select your Alexa from the devices, locate the Factory Reset option, and follow the on-screen steps for a successful reset.
By conducting these steps, you should be able to restore Alexa’s voice responsiveness while lighting up.
Read also: Alexa Not Responding? Tip and Tricks for Quick Fixes